Shipping policy

Shipping Policy

Thank you for shopping with us! We want to ensure that your experience is as smooth as possible. Please read the following information regarding our shipping process:

Processing Time

All orders are prepared and ready for shipment within 3 business days of order confirmation. You'll receive a tracking number as soon as your order ships.

Shipping Time

• Standard Shipping: 5–8 business days for US domestic orders, depending on your location.
• Expedited Shipping: 2–3 business days for US domestic orders.
• Please note that delivery times are estimates and may vary based on weather or other unexpected delays.

Lost or Damaged Shipments

• If your package is lost or damaged during shipping, please contact us at hello@titanejewelry.com within 7 days of receiving your shipment confirmation. We will assist you in resolving the issue as quickly as possible.
• Please retain all packaging materials and take photos of any damage to the items, as this will help with claims.

Order Modifications

• Once an order is placed, we may not be able to modify or cancel it. However, if you need assistance, please reach out to us within 24 hours of placing the order and we'll try our best to assist.

Contact Us

If you have any questions regarding shipping, please reach out to us at hello@titanejewelry.com.

Thank you for supporting our business. We appreciate your trust in our jewelry!